Data recovery involves, among other things, the low level extraction and restoration of data from storage media. Active Data Recovery @ Toronto ("ADRT") develops and implements its own software, data recovery techniques and methods.

We provide the following services:

• Recover deleted but not corrupted (overwritten) files, folders and partitions.
• Recover deleted partitions.
• Data copy & Backup on CD, DVD-R, DVD-RW, DVD+R, DVD+RW, Floppy disk, Hard disk drive, ZIP disk, Flash card.
• Media & Data convertion: merging-dividing partitions, changing partition type and size..
• Data Wipe & Destruction, to prevent the data from being accessed by unauthorized person.

Service conditions:

• No data, no fee

  The customer pays for shipment of the media to our lab facility. If we can not perform the required service we will ship the media back to the customer at our expense.

• Free evaluation of your media

  After we receive your media, it will undergo our free evaluation process. This free service will allow us to determine how much we can recover, how long it will take and how much the recovery will cost. Evaluations are done on a first come – first serve basis, and are usually completed within 1 or 2 business days of receiving your media.

  Priority evaluation is available for a fee. Priority evaluation will put your recovery emergency ahead of all non priority evaluations.

• We recover to...

  We offer a wide variety of media which we can return your valuable data on. Although we can usually return your data on the same hard drive / floppy that it was submitted on, we highly recommend that we return your data on a different hard drive or floppy, or ideally, a media which is much more difficult to corrupt, such as a CD or DVD.

  If you are submitting a hard drive because the data loss was global, such as where the hard drive was unrecognisable to the system due to a logical error, we can usually repair the damage to the hard drive, but there is a high probability that the drive can be damaged in the same way some time after restoration. If the hard drive is physically damaged it is not worth the cost to repair the damage, when your data can be transferred to a non damaged unit. In most cases, repairing a hard drive with physical damage is much more expensive than replacing it with a newer, more reliable unit.

• Recovery procedures

  After our skilled technicians evaluate your media, you will be contacted and informed of the cost and time required to recover your lost data. After we receive your authorization we will schedule your data for recovery. Recovery is done on a first come first serve basis, usually completing within 2 days of your authorization. Priority scheduling for recovery is available for an extra fee.

• Payment terms

  Active Data Recovery @ Toronto accepts payment by Visa, Mastercard or American Express; cheque (regular or Certified cheque signed); Money Order or Bank Draft. Payment type and terms must be arranged prior to return shipment of data.

We support Intel x86 desktop and laptop hard drives or floppy drives formatted in any of the following file systems:

• FAT12
• FAT16
• FAT32
• NTFS
• NTFS5

Operating Systems Supported For Data Recovery:

• DOS
• MS Windows™ (All Versions)

We can recover data from:

• IDE\SCSI Desktop\Laptop Hard Drives
• ZIP Drives
• Flash Memory
• Floppy
• CD-ROM
• DATA DVD-ROM
• RAID